Welcome to RISB Ticket Support System

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. Please login with your assigned email address before opening a support ticket.

This system is designed to handle support requests related to:

• General: New laptop/email account, IT supplies, etc.
• IT Tech Support: Hardware or software issues (e.g., laptop, PC, email).
• Network Issues: Connectivity problems, slow internet, Wi-Fi, etc.
• Maintenance Services: Office repairs, electrical, or facility-related needs.